ORDERING & PAYMENT
How will I know that you have received my order? We will email you to confirm your order has been received.
What payment methods do you accept? We accept Visa, MasterCard, PayPal users can also pay with their PayPal account.
Can I return my order? Due to the perishable nature of flowers, we are unable to accept returns.
How do I cancel my order? Cancellations must be made at least 48 hours before delivery for a full refund,by email email@example.com
Can I send flowers anonymously? Yes, you do not have to include your name with your message if you do not wish to do so. However, if you do want the recipient to know who the flowers are from, please do include your name with your message!
Can I send a card of a message along with my bouquet? Yes! After you have selected your favorite bouquet, you will be given the opportunity to write a few words on our specially designed cards. Your card will be attached to the bouquet.
If I have problems with ordering? You can always contact us directly at firstname.lastname@example.org .We'll do everything we can to make you happy.
Do you have a florist shop I can visit? At the moment K-Blooming Flowers only operates as an online service and does not have a physical florist location.
Where do you deliver? We offer delivery in Twin Cities metro area
Do you offer same day delivery? Yes, we absolutely do.
For same-day delivery, please place your order with us by 11:00 am.
For same day service on the weekends please order by 10:00 am
Do you deliver at the weekends? Yes
How much does delivery cost? We have a flat rate delivery cost of $12.99 for twin Cities metro area
Can I specify a delivery time? We will do our best to accommodate delivery requests for the times of day, but cannot guarantee it.
What happens if the recipient is not there? Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for a delivery.
How to care about flowers? K-Blooming Flower Box comes with simple instructions on flower arrangement, so you’ll be able to arrange and enjoy them in no time. Alternatively, you may visit our blog for more creative arranging tips.
What can I do with the hat box? You can reuse the box for other packaging purposes or you can recycle it.